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Blog

Windows 10 Meraki Client VPN Cant Connect Error

29/7/2021

 
Previously working Windows 10 VPN connections to Meraki MX firewall via Meraki client VPN have been working fine. One morning user cannot establish connections anymore with the error: 
Can't connect to VPN
A connection to the remote computer could not be established. You might need to change the network settings for this connection.
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All VPN server address, username, password, advanced VPN settings confirmed as working with no change.

Solution:  
  1. Open Windows 10 Device Manager > Network Adapters
  2. Expand Network Adapter and right click > uninstall all WAN Miniport adapters
  3. Once all removed click Action > Scan for hardware changes
  4. All WAN Miniport adapters should return
  5. Test VPN again and connection should establish
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